1. Agreement to Terms

These Terms of Use (“Terms”) constitute a binding agreement between you (“User”) and Zenlegal Technology Private Limited (“Zenlegal”), the provider of the Lucio platform. By accessing or using the platform and services, you acknowledge that you have read, understood, and agreed to these Terms. If you do not agree, you must discontinue use of the platform and services immediately.

2. Description of Services

Lucio is an artificial intelligence-powered platform providing document analysis functionalities that are accessible through a subscription model.

3. Authorized Use

3.1. Permitted Use

You are granted a limited, non-exclusive, non-transferable, and revocable license to access and use the platform solely for authorized business purposes.

3.2. Prohibited Actions

You shall not:

         •       Copy, reverse engineer, decompile, disassemble, or attempt to derive the source code of the platform.

         •       Share login credentials or allow unauthorized access.

         •       Use the platform for any unlawful, illegal, or unethical purposes.

         •       Upload data that violates applicable laws or third-party rights.

3.3. Misuse and Penalties

In case of misuse or violation of these Terms, Zenlegal reserves the right to:

         •       Suspend or terminate your access to the platform.

         •       Impose penalties, including additional fees for unauthorized usage.

         •       Pursue legal remedies, if applicable.

4. User Obligations

4.1. Account Security

         •       Users are responsible for maintaining the confidentiality of their login credentials.

         •       Any activity conducted through an account will be deemed authorized by the account holder.

4.2. Compliance

Users must comply with all applicable laws, regulations, and internal company policies while using the platform.

4.3. Incident Reporting

Users must promptly report any unauthorized use or security breach affecting their account.

5. Payment Terms

         •       Users exceeding notified usage limits (e.g., number of documents or users) will be charged extra as per applicable rates.

         •       Payments must be made within the specified timelines to avoid late payment charges or service suspension

6. Intellectual Property

All intellectual property, including software, design, methodologies, and features of the Lucio platform, remains the exclusive property of Zenlegal.

7. Privacy and Data Protection

7.1. Ownership of Data

All data input and output by the User (“Customer Data”) remains the sole property of the User or their organization.

7.2. Data Processing

Zenlegal acts as a data processor and processes Customer Data solely as per the instructions of the User, in compliance with applicable data protection laws.

7.3. Data Security

Zenlegal employs industry-standard security measures to protect Customer Data from unauthorized access, loss, or misuse. However, Users are responsible for ensuring their use of the platform complies with applicable privacy laws.

7.4. Restrictions on Data Use

Customer Data will not be:

         •       Used for training or enhancing AI models.

         •       Shared with third parties unless explicitly authorized.

         •       Retained after termination of subscription.

9. Limitation of Liability

         •       Zenlegal is not liable for indirect, consequential, or punitive damages, including data loss or loss of business opportunities.

         •       Zenlegal’s total liability is limited to the subscription fees paid for the relevant license period in which any  issue occurred.

10. Termination

10.1. Termination by User

The User may terminate their subscription by providing written notice to contact@lucioai.com

10.2. Termination by Zenlegal

Zenlegal reserves the right to terminate access for:

         •       Breach of these Terms.

         •       Non-payment of fees.

         •       Engagement in prohibited actions.

10.3. Effect of Termination

Upon termination, access to the platform will be revoked, and the User must settle any outstanding payments.

11. Governing Law and Dispute Resolution

These Terms are governed by the laws of India. Any disputes will be subject to the exclusive jurisdiction of the courts in Bengaluru. Parties will attempt amicable resolution before seeking legal recourse.

12. Disclaimers

The Services do not constitute and shall neither be construed nor interpreted or relied upon as legal advice, counsel, opinion, or recommendations. You agree not to use the Services as a substitute for legal, commercial, or contractual advice by qualified professionals. Zenlegal disclaims any warranties or assurances of accuracy of the Services.

13. Updates to Terms

Zenlegal may revise these Terms periodically. Updated Terms will be posted on the website. Continued use of the platform constitutes acceptance of the revised Terms.

14. Contact Information

For support or inquiries, contact us at: help@lucioai.com